On the heels of reports that some Xbox 360 owners have seen as many as a dozen systems die and leaks from retailers alleging that failure rates are excessive, Microsoft announced an unprecedented three-year warranty on all consoles that suffer the red ring of death. (For the record, we've just had the one, though one of our 360s does freeze more often than seems right.) The cost of this expanded repair or replace program is expected to exceed $1 billion. If you paid for a repair due to the three flashing lights, Microsoft will reimburse you. Supposedly, improvements to newer consoles should reduce the frequency of failures. Full details on Xbox.com. Of course, this only fixes half of the problem. The related issue of orphaned Marketplace content still remains and will apparently affect a lot more people in the next few years...
Whoa! - Microsoft expands Xbox 360 warranty to 3 years
On the heels of reports that some Xbox 360 owners have seen as many as a dozen systems die and leaks from retailers alleging that failure rates are excessive, Microsoft announced an unprecedented three-year warranty on all consoles that suffer the red ring of death. (For the record, we've just had the one, though one of our 360s does freeze more often than seems right.) The cost of this expanded repair or replace program is expected to exceed $1 billion. If you paid for a repair due to the three flashing lights, Microsoft will reimburse you. Supposedly, improvements to newer consoles should reduce the frequency of failures. Full details on Xbox.com. Of course, this only fixes half of the problem. The related issue of orphaned Marketplace content still remains and will apparently affect a lot more people in the next few years...
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